Privacy Policy

Last updated: 2026

1. Introduction

This Privacy Policy explains how BONELAN collects, uses and protects personal information provided through our website. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • place an order,
  • contact customer support,
  • submit your name, email address or shipping details,
  • communicate with us regarding products or services.

3. How We Use Your Information

Your information may be used to:

  • process and manage orders,
  • communicate with you regarding purchases or inquiries,
  • improve website functionality and customer experience,
  • comply with legal and regulatory obligations.

4. Order and Delivery Information

When you place an order, we may collect information necessary to complete delivery, including your full name, email address and shipping address.

Payment information is processed through external payment providers where applicable, and we do not store full payment card details on this website.

5. Data Sharing

We do not sell your personal information. We may share limited information with trusted service providers when necessary to operate our business, such as delivery partners, hosting providers or payment processors.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including order processing, customer support, recordkeeping and compliance obligations.

7. Data Security

We take reasonable technical and organizational measures to help protect personal information from unauthorized access, misuse, loss or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.

8. Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may also contact us if you wish to update your information or have questions about how it is used.

9. Third-Party Services

Our website may rely on third-party services for technical operation, analytics, order handling or payment support. These providers may process data in accordance with their own privacy practices and legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

11. Contact

If you have any questions regarding this Privacy Policy, please contact us at: support@bonelan.fr