We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, in original condition and in original packaging.
We do not accept returns for:
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within a few business days.
Shipping costs are non-refundable unless the item arrived damaged or incorrect. Return shipping may be the responsibility of the customer.
If your order arrives damaged or incorrect, please contact us within 48 hours. We will provide a replacement or refund where appropriate.
For all return and refund requests, contact us at: support@bonelan.fr