Terms & Conditions

Last updated: 2026

1. General Information

These Terms & Conditions govern the use of the BONELAN website and the purchase of products available through our online store. By accessing this website or placing an order, you agree to be bound by these terms.

BONELAN offers kitchenware, tableware and home appliances intended for personal household use.

2. Products

We make every effort to ensure that product descriptions, images and prices are presented as accurately as possible. However, slight variations in color, finish or packaging may occur.

All products are subject to availability. We reserve the right to modify, replace or discontinue products at any time without prior notice.

3. Prices and Payment

All prices displayed on the website are shown in euro (€) unless otherwise stated. Delivery charges, where applicable, may be added during checkout.

Payment must be completed through the available payment method before an order can be processed.

4. Orders

After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse an order in cases including pricing errors, unavailable stock, or suspected fraudulent activity.

5. Shipping

Orders are processed and shipped according to the shipping timelines stated on our website. Delivery times are estimates and may vary depending on destination, carrier delays or other circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy. Products must generally be returned in unused condition and in original packaging, unless the item arrived damaged or defective.

7. Intellectual Property

All content on this website, including text, layout, branding, graphics and visual materials, is the property of BONELAN or used with permission. No content may be copied, reproduced or distributed without prior written consent.

8. Limitation of Liability

BONELAN shall not be liable for indirect, incidental or consequential damages arising from the use of the website or the purchase of products, except where liability cannot be excluded by applicable law.

9. User Responsibilities

You agree to provide accurate and complete information when placing an order or contacting us. You also agree not to misuse the website, attempt unauthorized access, or engage in unlawful activity through the site.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you accept those changes.

11. Contact

For questions regarding these Terms & Conditions, please contact us at: support@bonelan.fr